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Verbal Judo

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I can see that verbal judo could be useful in many settings, especially when communicating with difficult patients, family members, not just in a critical situation. Verbal judo teaches the skill of remaining centered and focused while redirecting behavior and generating voluntary compliance. It has proven effective in hospital environments when dealing with intoxicated, angry and mentally ill individuals.

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This entry was posted on November 18, 2008 at 6:44 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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